ITIL® Service Transition

This course covers principles and processes that allow service providers to move new and changed services into the live environment, without disrupting the business.

The course offers 90 or 150 days online access and tutor support.


Course options

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    90 Days Online Access
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    150 Days Online Access
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    Service Transition Exam

There’s 18 easy to absorb lessons and 21 hours mandatory study along with 21 hours self-study with the Service Transition core volume is recommended.


Delegates must hold the ITIL Foundation Certificate in IT Service Management (ITIL V3 or later, or ITIL V2 + the V2-V3 Foundation Bridge) and 21 hours of study via an accredited training solution – confirmed by your course completion certificate

Exam Details

Exam vouchers sold separately.

This exam lasts 90 minutes and is a closed book, multiple choice exam with a pass rate of 70% (28/40 marks across 8 questions) required. The exam value is 3 ITIL credits. The exam will be delivered online, webcam proctored.

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Tel: 01924 664 540

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Park House
Bradford Road
WF17 9PH

London Office
Hyde Park House
5 Manfred Road
SW15 2RS

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