The course is split into 8 Modules and duration is 30 hours of mandatory study and 28 hours self-study with the syllabus and ITIL core volumes is recommended.
Delegates must hold 17 credits, including:
Vouchers for this exam are sold separately.
The exam will last 120 minutes and is in the form of closed book, multiple choice and includes case study. The exam will be delivered online, webcam proctored. Pass rate for the exam is 70% (35/50 marks across 10 questions) and is the value of 5 ITIL credits.