ISO20000 Foundation

This course provides a comprehensive introduction to ISO/IEC20000, the international standard for service management. Offered with 30 or 60 days online access you can complete the course at your own pace.


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    30 Days Online Access
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    60 Days Online Access
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    ISO20000 Foundation Exam

There are 6 lessons in this course and it will last 15 hours. The course includes a free eBook: ISO/IEC20000:2011 A Pocket Guide

Exam Details

Exam vouchers are sold separately

The duration of the exam is 60 minutes and is closed book, multiple choice based and online. Pass mark is 65% 926/40 questions). Exam duration: 60 minutes.

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